Organization: Kempinski Hotels
Location: Greater Accra Region, Ghana (On-site)
Employment Type: Contract
Work Mode: On-site
Job Level: Entry–Mid Level
Industry: Hospitality / Housekeeping
Posted: Recently

Job Overview

Kempinski Hotels is looking for a dedicated and detail-focused Room Attendant (Local Hire) to join its Housekeeping & Laundry team in Accra.

The successful candidate will be responsible for maintaining guest rooms, corridors, and assigned public areas according to the hotel’s luxury standards. This role is ideal for individuals who take pride in cleanliness, pay strong attention to detail, and enjoy delivering excellent guest service in a five-star hospitality environment.

Working closely with housekeeping supervisors, the Room Attendant helps ensure guest comfort, safety, and satisfaction through consistent room preparation and timely reporting of maintenance or service needs.

About the Organization

Kempinski Hotels is one of the world’s oldest luxury hotel groups, recognized for its European heritage and exceptional guest service. With properties across major global destinations, the brand focuses on delivering personalized luxury experiences supported by high operational standards.

The company continues to strengthen its presence in Africa while maintaining its reputation for quality, professionalism, and world-class hospitality.

Job Details

Job Title: Room Attendant (Local Hire)
Contract Type: Contract Employment
Work Commitment: Full-time schedule
Office Requirement: On-site in Accra
Compensation: Competitive (based on experience)
Benefits: In line with company policy

Key Responsibilities

Room Cleaning & Preparation

Clean assigned guest rooms according to hotel standards
Make beds, dust furniture, and vacuum carpets
Replenish guest room and bathroom supplies
Clean and sanitize bathrooms thoroughly
Provide turndown service as required
Handle late check-out and special service requests

Inspection & Reporting

Check that all room items are in proper working condition
Report maintenance issues promptly to the Supervisor
Update room status and report discrepancies to Order Taker
Record important notes on assignment sheets
Report lost and found items immediately

Public Areas & Equipment

Clean corridors and public areas near assigned rooms
Maintain cleanliness of housekeeping equipment and pantries
Safely push and manage the room attendant cart
Help control usage of guest and cleaning supplies

Guest Service

Respond to guest requests in a friendly and professional manner
Provide items such as extra towels when needed
Escalate complex guest concerns to the appropriate team
Maintain strong knowledge of hotel products and services

Requirements & Qualifications

High School or Vocational School Certificate
Minimum 2 years housekeeping experience (preferably in a five-star hotel)
Strong attention to detail
Good oral and written communication skills
Flexible work schedule availability
Physical ability to clean up to 15 rooms per day
Ability to push and pull housekeeping cart
Ability to work independently with minimal supervision
Strong ability to follow instructions and standards

What Will Make You Successful?

Excellent eye for cleanliness and detail
Strong work ethic and reliability
Positive and guest-focused attitude
Good time management skills
Ability to work efficiently under pressure
Commitment to luxury service standards

Why Join Kempinski Hotels?

Work with a globally respected luxury hospitality brand
Gain experience in a five-star hotel environment
Professional and structured work setting
Opportunities for growth within housekeeping operations
Competitive compensation aligned with experience

How to Apply

Interested candidates should apply through the official Kempinski Hotels careers channel.

Application Deadline: 15 March 2026
Application Process: Shortlisted applicants will be contacted for interviews and further assessment.

Frequently Asked Questions (FAQs)

1. Is this role remote or on-site?
This is a fully on-site position based in Accra.

2. Is prior hotel experience required?
Yes. At least 2 years of housekeeping experience is required, preferably in a five-star hotel.

3. How many rooms will I clean daily?
Room attendants are expected to clean up to 15 rooms per day according to hotel standards.

4. Does the role involve guest interaction?
Yes. You will respond to guest requests and provide basic assistance when needed.

5. Is this a physically demanding job?
Yes. The role requires standing, walking, lifting, and pushing the housekeeping cart.

Room Attendant Job in Accra